Provision of Helpdesk and other support services to the EURES Portal and provision of ICT Help Desk services (ELA/2023/OP/0038)

The purpose of this call is to:

1. Provide horizontal support to the EURES network and thereby to improve the quality and quantity of EURES services on the ground throughout the Union and the EEA and Switzerland in line with the EURES legal basis.

2. Provide ICT Help Desk Services and Network Support Services for the ELA Offices.

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Submission deadline

Documents

2109

Technological Framework for AI-Powered Cross-Interface Automated A1 Submission

Alberto and Alessandro ARLETTI

English (3.97 MB - PDF)
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DPR-ELA-2022-0023 Privacy statement

English (382.59 KB - PDF)
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Information session - presentation

English (7.2 MB - PDF)
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Information session - presentation

English (61.1 MB - PPTX)
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Agenda ELA Tech Conference - 3rd edition

English (121.33 KB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign

Infographic "Your social security rights"  -  #EU4SocialSecurity campaign

English (7.57 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [BG]

български (7.48 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [ES]

español (6.81 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [CS]

čeština (7.52 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [DA]

dansk (7.57 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [DE]

Deutsch (7.55 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [ET]

eesti (7.57 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [EL]

ελληνικά (6.96 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [FR]]

français (6.82 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [GA]

Gaeilge (7.53 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [HR]

hrvatski (7.1 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [IT]

italiano (7.01 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [LV]

latviešu (6.96 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [LT]

lietuvių (7.46 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [HU]

magyar (7.48 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [MT]

Malti (7.47 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [NL]

Nederlands (6.91 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [PL]

polski (6.87 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [PT]

português (7.02 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [RO]

română (7.45 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [SK]

slovenčina (7.46 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [SL]

slovenščina (6.97 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [FI]

suomi (7.57 MB - PDF)
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Infographic - Your social security rights #EU4SocialSecurity campaign [SV]

svenska (7.52 MB - PDF)
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Information session - presentation

English (61.08 MB - PPTX)
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Quick reference - Basic rights according to status of the worker

English (239.62 KB - PDF)
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Detecting and addressing labour exploitation - A guide for labour inspectors

English (637.85 KB - PDF)
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DPR-ELA-2022-0023 Privacy statement - launch event SSC campaign

English (344.21 KB - PDF)
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Vacancies

83

Procurement

49

Open and negotiated procedures

Calls for tenders with value above €140,000 are published in the Funding and Tenders portal. Filter by Type: Open procedures. 

Tenders with value above €15,000 to €140,000 are advertised in the same location. Filter by Type: Negotiated procedures.

ELA follows a negotiated procedure when it aims to sign a low or middle value contract, and consults in those cases at least three to five candidates, depending on the requirements related to the value of the contract.

In case of questions, contact: ela-procurementatela [dot] europa [dot] eu

Legal basis for procurement at ELA

Useful forms

Events

546
Work in Portugal 2025
Time:
Tuesday 4 November 2025, 12.00 (CET) - Wednesday 5 November 2025, 15.00 (CET)
Location:
Online
Event
EURES
Eures event
Ex-ante publicity for low value contract - Negotiated procedure to conclude a low value contract: strategic foresight/scenario building activity on the impact of common labour market imbalances (labour shortages and surpluses) on EU (ELA/2023/LVP/0034)

As part of the approach described above, the purpose of this contract is to deliver the so called ‘driver files’. The contractor is expected to: 

  • Participate in the first stakeholder workshop which will take place on 17 October 2023 in ELA’s premises in Bratislava. 

  • Draft ‘driver files’, based on the outcomes of the first stakeholder workshop. 

  • Revise and finalise the driver files based on ELA’s input and requests.

Published on
Submission deadline
Provision of analytical and methodological support services (ELA/2023/OP/0031)

The purpose of this call is to assist the European Labour Authority (ELA) with the provision of analytical services, including compilation and analysis of structural labour market and labour mobility data, information needs analysis, mapping of existing information sources, methodological support for data collection and compilation, development of analytical models, and implementation and analysis of surveys. 

The call for tenders is divided into 2 lots:

Lot 1 – Quantitative data compilation and analysis, mixed methods

Lot 2 – Qualitative analysis and mapping, mixed methods

Published on
Submission deadline
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