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Glossary

The glossary provides a list of terms used in the ELA website, documents and publications. These are not official definitions and will be continuously up-dated.

Glossary of terms (2018)

English (571.33 KB - PDF)
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Starting with "K" (1)

Key performance indicators (KPIs)

A measurable value that demonstrates how effectively an organisation is achieving its strategic objectives in relation to tackling undeclared work.